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Wednesday, October 21, 2009

Intercoms – Benefits of Wireless Customer Service Call Button

Intercoms in shopping malls are the newest trends in customer service. Have you ever walked, dazed around hundreds of stores around you? Do you know how frustrating it can be when you can’t find any store personnel to ask for help? Like it seems everytime you shop and needs assistance, there’s no one there to help you find what you are looking for! For shopaholics, It’ll be nice if there’s a sort of like an “Easy” button you see in Staples office products commercials, and someone comes to your assistance! Well, with MURS Indoor Customer Service Callbox, now shoppers can do exactly that.

Wireless intercoms like this provide fast and easy wireless way for shoppers to call sales associate to a specific department or store location. When a customer presses the button on the Callbox, it sends out user-recordable voice messages to wireless intercoms, or a wireless PA system and even two-way radios. This callbox enhances customer service of malls and businesses and also promotes productivity of sales associates. With this device, stores can dramatically increase their sales. This tool will definitely solve one of the most expensive problems retail stores have. And that is the loss of clients and valuable customers who gets pissed off whenever they can’t find a staff to inquire and ask for assistance. Most frustrated customers usually just leave without buying and worse, not even coming back.

This device can enhance staff efficiency. When a staff arrives to assist a customer, a hidden reset button is pushed on the Callbox to start an “All Clear” voice message to other personnel; allowing them to assist other shoppers and attend to their other duties. This callbox is absolutely wireless and battery powered, that makes it easier to install virtually anywhere without expensive remodeling.

To know more about how intercoms can benefit your business, visit : Wireless Callbox Intercoms